Note
Update on April 11, 2024: An updated service release is now available for EDExpress for Windows 2024–25, Release 1.0 that resolves all import and printing issues for the Institutional Student Information Record (ISIR) and Federal Tax Information (FTI) reports reported to date. This is a cumulative service release that includes the software issue resolutions we posted previously in the Release 1.0 service releases described in the March 13, 2024 electronic announcement and March 28, 2024 electronic announcement. Please read the full announcement for all details and to download the service release file. Note: You must have EDExpress 2024–25, Release 1.0 installed on your PC before running the service release file.
Update on March 28, 2024: An updated service release is now available for EDExpress 2024–25, Release 1.0 that implements new fields and values and resolves import and printing issues for the ISIR and FTI reports. This is a cumulative service release that includes the ISIR import issue resolution we posted previously on March 13, 2024. Please read the full announcement for all details and to download the service release file. Note: You must have EDExpress 2024–25, Release 1.0 installed on your PC before running the service release file.
A service release is now available for EDExpress for Windows 2024–25, Release 1.0 to resolve an error message that can occur when importing 2024–25 Institutional Student Information Records (ISIRs).
Release 1.0 users recently reported receiving the error message “Error Converting ‘N/A’ to type: “DateTime’. Using the format: ‘yyyyMMdd’” while importing 2024–25 test ISIR data files into Release 1.0, causing the import to fail. The service release resolves this issue.
Note: You must have EDExpress 2024–25, Release 1.0 installed on your PC before running the service release file. You can download Release 1.0 from the Software and Other Tools page of the Knowledge Center website.
Refer to the sections below for guidance and tips on downloading and running the service release file on PC workstations running EDExpress 2024–25.
Downloading and Running the EDExpress Service Release File
The EDExpress 2024–25, Release 1.0 service release installation file (EDE25_March2024_Release.exe) is provided in the “Attachments” section below. You can initiate the download of the service release file by clicking the link. The software file will begin downloading when you click on the link.
You should run the installation on all PC workstations in your office that have Release 1.0 installed.
When you run the installation file, you are prompted to select the program directory for EDExpress 2024–25, Release 1.0 on the PC workstation. For most users, this is the default directory of C:\Program Files (x86)\EDESuite\EDExpress for Windows 2024-2025 (unless you changed this location during the installation process). If you do not have a Program Files (x86) directory, the default is C:\Program Files\EDESuite\EDExpress for Windows 2024-2025. Choose OK to initiate and run the service release installation.
You do not need to reboot your PC(s) once the copy procedure is complete to resume using EDExpress 2024–25, Release 1.0.
Additional Tips and Guidance
Note the following additional tips when loading the service release file to your PC workstation(s):
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Be sure to close EDExpress on your PC(s) before performing the download and copy procedure.
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Microsoft Windows users must have admin rights to the PC workstation(s) running EDExpress to run the service release file installation.
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If you receive a message indicating you cannot overwrite the file (usually due to a “sharing violation”), restart your computer and try again. Windows may think the file overwritten by the service release file installation is in use until you restart.
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If your EDExpress database is installed on a network drive, and you have multiple PC workstations accessing that database, you must run the service release file installation on EACH workstation.
Contact Information
If you have questions regarding this message, please contact the FPS Help Desk (formerly CPS/SAIG Technical Support) at 1-800-330-5947 or by email at support@fps.ed.gov.