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(ANN-08-04) 2008-09 Online, Instructor-Training Sessions on Improving Direct Loan Processing

Publication Date: March 31, 2008

DCL ID: ANN-08-04

Subject: 2008-09 Online, Instructor-Training Sessions on Improving Direct Loan Processing

Summary: This letter announces Federal Student Aid's 2008-09 online, instructor-led training sessions on Improving Direct Loan Processing. This intermediate level training session will focus on improving processing and resolving issues with Direct Loans using Federal Student Aid's Web sites.

Posted on 03-31-2008

Dear Colleague:

We are pleased to announce our 2008-09 online, instructor-led training on Improving Direct Loan Processing. This one hour and thirty minute session will be offered twice-once each day on Tuesday, April 8, 2008 and Tuesday, April 15, 2008.

  • The April 8, 2008 session will begin at 2:00 pm Eastern Time.

  • The April 15, 2008 session will begin at 12:00 pm (noon) Eastern Time.

Note: There may be a difference between your local time and Eastern Time. Please click on the link http://www.time.gov/ to determine your local time and its Eastern Time zone equivalent.

The Improving Direct Loan Processing training session is for participants in the William D. Ford Federal Direct Loan (Direct Loan) Program who are intermediate level users of Federal Student Aid's Web sites. The session will focus on improving processing and resolving issues with Direct Loans using Federal Student Aid's Direct Loan Electronic Master Promissory Note (MPN), Common Origination and Disbursement (COD), and Direct Loan Servicing Online Web sites. In addition, we will provide a brief overview of the Direct Loan (DL) Tools software. The information presented in the session will assist a school in successfully participating in the Direct Loan Program.

The topics that will be covered in the Improving Direct Loan Processing training session are as follows:

  • Processing with the Direct Loan Electronic MPN

  • Researching credit checks

  • Resolving student record issues using batch searches

  • Managing your school's financial information

  • Choosing Direct Loan and School Account Statement (SAS) options

  • Working with DL Tools

  • Retrieving reports from the COD and Direct Loan Servicing Online Web sites

  • Obtaining assistance with Direct Loans

Two Federal Student Aid trainers will conduct both sessions using Federal Student Aid's distance education software, which allows you to participate without leaving your desk. Registration is required for these sessions; to register for the session that best fits your schedule, please click on the following link:

https://www.fsaregistration.ed.gov/event/profile/web/index.cfm?PKwebID=0x91866c08d&varPage=location

For these sessions, you will need to have a computer with an Internet connection and a separate phone line to access the audio portion of the training. Please click on the links below to determine if your system meets the requirements to access the session.

This link provides system requirements: Click Here

This link allows you to download the latest version of the software required to use all features of our Distance Education software: Click Here

Note: We have recently upgraded our Distance Education System. The new system requires the installation of new browser plug-in software to your system for full functionality. This may take as long as 30 minutes to download and install. You may need to contact your IT department in order to accomplish the upgrade. We will be unable to assist you with the installation in the 30 minutes prior to the training session and ask that you take time now to install the browser plug-ins.

The session materials will be available for download at the beginning of each session.

We look forward to your participation in this online, instructor-led training opportunity.

Sincerely,

Claire M. Roemer
General Manager
School Services and Training Channel
Federal Student Aid

Last Modified: 03/30/2008