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(GEN-00-19) (GEN-00-19) This action letter provides information about changes and enhancements to the 2001-2002 EDESuite software, which includes EDExpress modules.

Publication Date: November 2000

DCL ID: GEN-00-19

Award Year: 2001-2002

This action letter provides information about changes and enhancements to the 2001-2002 EDESuite software, which includes EDExpress modules.

November 2000

Action Letter #3

GEN-00-19

SUMMARY: This action letter provides information about changes and enhancements to the 2001-2002 EDESuite software, which includes EDExpress modules.

Dear Partner:

We are pleased to announce the changes and enhancements we have made to the 2001-2002 EDESuite software. This suite of software includes EDExpress. Enclosure A of this letter summarizes the changes.

Why You Should Read This Action Letter

This is the first in a series of three Action Letters that will explain the changes we have made to the application delivery system for the 2001-2002 award year. Enclosure A of this letter describes changes to the EDESuite software. The second Action Letter in the series will cover changes to the Central Processing System (CPS), the paper FAFSA and Renewal FAFSA, the Student Aid Report (SAR), and the Institutional Student Information Record (ISIR). The third Action Letter will describe changes to FAFSA on the Web, Renewal FAFSA on the Web, Corrections on the Web, PIN requests, FAFSA Express, and will provide details about our newest electronic product: Spanish FAFSA on the Web.

We hope that these letters will help you plan for the upcoming year.

If You Need Further Information

Visit other areas of our Information for Financial Aid Professionals (IFAP) Web site (http://www.ifap.ed.gov). IFAP contains the latest information on federal financial aid, including Dear Partner/Colleague Letters, Announcements, training information, Department of Education (ED) publications, technical publications, and other documents.

Call our Customer Support staff to get answers to your questions about software installation, software problem resolution, software functionality, and other technical assistance. You can reach us Monday - Friday, 7:00 a.m. - 7:00 p.m. (Central Time), at 1-800-330-5947. You can also send e-mail inquiries, comments, or suggestions 24 hours a day to cps@ncs.com. A representative will respond to you within 24 hours.

To get help with your technical questions you can subscribe to SFATECH, our e-mail listserv for ED software and systems. If you have a question about one of our SFA systems, mainframe, or PC products, write it up in an e-mail and post it to the listserv. We will research your question and post our response to the list so that everyone can benefit from the information. Instructions for subscribing to and using SFATECH can be found on-line (http://www.ed.gov/sfatech/listserv.html).

Many of the enhancements we made this year were based on suggestions from you and your colleagues. As we continue our efforts to improve the application process and respond to the needs and concerns of the financial aid community, we encourage you to share your ideas and suggestions for further enhancements with us.

Sincerely,

Jeanne Van Vlandren
General Manager for Students
Student Financial Assistance
U.S. Department of Education

Attachments/Enclosures:

Last Modified: 10/31/2000