The Federal Perkins Loan Program included Federal Perkins Loans, National Direct Student Loans (NDSLs), and National Defense Student Loans (Defense Loans). Perkins Loans were low-interest, long-term loans made through school financial aid offices to help needy under- graduate and graduate students pay for postsecondary education.
The Federal Perkins Loan Program
The Federal Perkins Loan (Perkins) Program included Federal Perkins Loans, National Direct Student Loans (NDSLs), and National Defense Student Loans (Defense Loans). No new Defense Loans were made after July 1, 1972, but a few are still in repayment. No Perkins disbursements of any type were permitted under any circumstances after June 30, 2018. If you awarded a Perkins Loan after September 30, 2017, or made a disbursement after June 30, 2018, the award or disbursement was made in error and must be corrected. In this case, the school must:
notify the borrower;
reimburse the Perkins Loan Revolving Fund for the amount of the loan(s);
update NSLDS accordingly; and
correct the FISAP.
See the “Perkins Loans Awarded or Disbursed after the Expiration of the Perkins Loan Program” EA of December 20, 2018 for more in- formation on Perkins Loans awarded or disbursed after the expiration of the authority to award new Perkins Loans. For more information on processing Perkins portfolios, go to: https://fsapartners.ed.gov/knowledge-center/topics/campus-based-processing-information.
Level of Expenditure (LOE)
The Federal Perkins Loan Extension Act of 2015 prohibits making new Federal Perkins Loans after September 30, 2017. No disbursements of Federal Perkins Loans are permitted after June 30, 2018. Therefore, schools are no longer able to enter a request for an LOE on their school’s FISAP. However, schools are permitted to charge allow- able collection costs to the Perkins Revolving Fund as allowed under 34 CFR 674.47.
Excess Liquid Capital
Due to the wind-down of the Perkins Loan Program, the Department has not been collecting Excess Liquid Capital from a school’s Perkins Loan Revolving Fund since the 2017–2018 award year. This process is being replaced by a similar process, the Distribution of Assets Process. Please refer to the section below for additional information regarding returning the federal share to the Department.
The Federal Perkins Loan Program
- The Federal Perkins Loan Program
- 34 CFR Part 674
- DCL GEN-17-10
Distribution of Assets From the Federal Perkins Loan Revolving Fund
The Extension Act amended HEA section 466(a). The HEA now requires each school participating in the Perkins Loan Program to return to the Department the Federal share of the school’s Perkins Loan Revolving Fund (fund). The Department began collecting the federal share of schools’ funds following the submission of the 2019–2020 FISAP.
The process used to determine the federal share of the Perkins Loan Revolving Fund, which must be returned to the Department, and the institutional share, which must be removed and returned to the institution, is similar to the Excess Liquid Capital (ELC) process the Department had in place in accordance with HEA section 466(c). It is important to note that the Perkins Loan Revolving Fund asset distribution process accounts for changes in the Institutional Capital Contribution (ICC) matching requirements that have occurred over time, as well as any overmatching by the institution. Also taken into consideration is any Federal Capital Contribution (FCC) that has been previously returned by the institution to the Department, and any Institutional Capital Contribution (ICC, also known as nonfederal share) that was previously returned to the institution.
Because schools may choose to continue servicing their Perkins Loans, the process of requiring the distribution of assets from the Per- kins Loan Revolving Fund will continue on an annual basis, until such time as all of the outstanding Perkins Loans held by the school have been paid in full or otherwise fully retired, or assigned to and accepted by the Department. Schools that choose to continue servicing their outstanding Perkins Loan portfolios must continue to service these loans in accordance with the Perkins Loan Program regulations in 34 CFR part 674, and must also continue to report on their outstanding loan portfolio to the Department annually, using the FISAP. Because schools may no longer advance funds to students, they may no longer claim an administrative cost allowance against their school’s Perkins Loan Revolving Fund.
Returning funds to the Department
To ensure accuracy in processing the payment made by a school, when returning the federal share of the Excess Liquid Capital or federal share of funds distributed under the Distribution of Assets process, the school should follow the instructions for the “Perkins Excess Cash” refund type in G5 (https://g5.gov). The instructions are located on IFAP on the Campus-Based Processing Information webpage. For more details, see the “Electronic process (G5) for returning Perkins Loan funds to the Department” section later in this chapter.
The Department strongly encourages institutions to return the federal share through the G5 miscellaneous refund functionality. For schools that have to submit payment by check, the school must follow the process and steps as written in the instructions that include sending an email to Perkinsliquid@ed.gov, and also notifying the Department that a check has been sent. In order to initiate a refund in G5, the Payee user must have already entered refund banking information under Payments > Refund Bank Account Maintenance, even if there is already a bank account connected to the Payments functionality.
Please be advised that before submitting a refund via G5, the customer should notify their bank that they will be doing so, as some banks will not release the funds unless notified in advance. The bank should be provided with the following ACH Company ID for the U.S. Department of Education: 910 200 0102.
Distribution of Assets
- Distribution of Assets
- Electronic Announcements of September 10, 2019 & October 15, 2019
- HEA Sec. 466(a)
Perkins Promissory Note
The promissory note is the legally binding document that is evidence of a borrower’s indebtedness to a school. The note includes information about the loan’s interest rate, repayment terms, and minimum rates of repayment; deferment, forbearance, and cancellation provisions; credit bureau reporting; and late charges, attorney fees, collections costs, and consequences of default.
You must ensure that each Perkins Loan is supported by a legally enforceable promissory note. If the school does not have a valid note or other written evidence that would be upheld in a court of law, the school has no recourse against a borrower who defaults. Two examples of invalid notes are notes that have been changed after they were signed and notes without proper signatures or dates. If a school does not have a valid promissory note or other written records (disbursement records or other proof the borrower received the loan), it may have to repay to its Perkins Loan Fund any amounts loaned, as well as any Administrative Cost Allowance (ACA) claimed on those amounts. The school can seek to recover the amount repaid from the borrower.
If an error is discovered in a promissory note, the school should obtain legal advice about what action it should take. The appropriate school official and the student should sign or initial all approved changes in the note.
When the borrower has fully repaid the Perkins Loan, your school must either notify the borrower in writing, or mark the original note “paid in full” and return it to the borrower. After returning the original note, your school must keep a copy of the note for at least three years after the date the loan was paid in full. Remember, when a loan has been repaid, your school must update the loan’s status in NSLDS.
Perkins Master Promissory Note (MPN)
- Perkins Master Promissory Note (MPN)
- 34 CFR 674.31
- DCL GEN-16-13
Retention of Perkins records
34 CFR 674.19(d) & (e)
Single vs. multiyear use of the Master Promissory Note (MPN)
The MPN for the Perkins Loan Program is a promissory note under which the borrower received loans for either a single award year or multiple award years.
Because the MPN was used to award Federal Perkins Loans on a multiyear basis, there is no box for loan amount or loan period on the note. If you used the Federal Perkins MPN as a single award year promissory note, the borrower must have signed a new MPN each award year. When used as a multiyear note, the borrower should have signed the MPN only once—before the first disbursement of the borrower’s first Federal Perkins Loan.
While the Perkins Loan Extension Act of 2015 prohibits any new loans after September 30, 2017, you may have made Perkins Loans under an MPN for up to 10 years from the date the borrower signed the MPN. However, the first disbursement must have been be made within 12 months of the date the borrower signed the MPN. If no disbursements were made within that 12-month period, the borrower must have signed another MPN before receiving a Perkins Loan. In addition, no further loans could have been made under an MPN after a school received written notice from the borrower requesting that the MPN no longer be used as the basis for additional loans, or after September 30, 2017.
Retaining the electronic MPN (eMPN)
If the student completed an eMPN, your school must maintain the original electronic promissory note, plus a certification and other supporting information regarding the creation and maintenance of any electronically-signed Perkins Loan promissory note or eMPN. Your school must provide this certification to the Department, upon request, should it be needed to enforce an assigned loan. Schools and lenders are required to maintain the electronic promissory note and supporting documentation for at least three years after all loan obligations evidenced by the note are satisfied.
When using an e-signed MPN, a school must not only meet the Department’s “Standards for Electronic Signatures in Electronic Stu- dent Loan Transactions” as specified in DCL GEN-01-06, but also adhere to the regulatory requirements for retaining information on loans that are e-signed under 34 CFR 674.50. For additional information, please see “Assignment under e-Sign or Perkins MPN” section in Chapter 5 of this volume.
Reimbursement of the Perkins Loan Fund
The Department may require your school to reimburse its Perkins Loan fund for any outstanding balance on an overpayment or a defaulted loan for which your school failed to record or retain the promissory note, record disbursements, or exercise due diligence. If your school is required to reimburse its fund, your school must also reimburse the Perkins Loan fund for the amount of the administrative cost allowance claimed on any reimbursed portion of a loan, if applicable. You should not reimburse the Perkins Loan fund for loans on which your school obtains a judgment.
Reimbursement for overpayments or default
34 CFR 674.13(a)(2) & (c)
Required Coordination Process
When a student ceases to be enrolled at least half time, he or she immediately enters either a grace period or repayment. In order to properly track borrowers’ status, your school must have a process for coordinating between the offices which monitor enrollment status, the financial aid office, and the office which manages your Federal Perkins Loan portfolio (and/or any third-party services which man- age the portfolio).
You must have a coordinating official who is responsible for ensuring that such information is shared among the offices that need it. For example, the office that tracks enrollment status must alert the coordinating official when a student’s enrollment status drops below half time. The coordinating official then notifies the financial aid and business office. For a more detailed discussion of the coordinating official, see Volume 2.
34 CFR 668.16(b)(1)
Credit Bureau Reporting
Your school or its servicer should have reported each Federal Perkins Loan to at least one of the three national credit bureaus with which the Department has an agreement or to a local credit bureau that is affiliated with one of those three credit bureaus. You should have reported the following information:
the amount and date of each disbursement;
repayment information and collection of the loan until the loan is paid in full; and
the date the loan was repaid, canceled, or discharged for any reason.
You must continue to report changes to information previously reported to the same credit bureau(s) to which the information was originally reported until the loan is repaid, transferred, or otherwise satisfied. You must report those changes in the month that they occur.
Perkins NSLDS Reporting
NSLDS is the only system that contains Perkins Loan borrower-level data. This data is self-reported by schools and/or their third-party servicers. NSLDS data should match your school’s records. Schools with active Federal Perkins Loans (including National Direct Student Loans and National Defense Student Loans) are required to update data on loans to NSLDS at least monthly. Schools should reconcile NSLDS information with the institution’s records and/or servicer’s records at least twice annually. Any discrepancies in NSLDS information must be corrected.
Data providers must meet all NSLDS reporting requirements as detailed in the NSLDS Federal Perkins Data Provider Instructions at: https://fsapartners.ed.gov/nslds-reference-materials/06-25-2018-federal-perkins-data-provider-instructions-june-2018
Schools and third-party servicers are required to report new loans or update data on existing loans to the National Student Loan Data System (NSLDS) on a monthly basis. To do this, use the Data Provider Instructions (DPI) as of June 25, 2018, available on IFAP in the iLibrary section under “reference materials.” The DPI has instructions on reports, file layouts, and steps to submit and extract data from NSLDS. It is ultimately the school’s responsibility to ensure that its required reporting to NSLDS (which includes Perkins loan account detail) is completed in a timely and accurate manner. Schools that use a third-party servicer must communicate the reporting requirements to its third-party servicer and ensure that its servicer complies with timely and accurate reporting. It is important for schools to understand that they will be responsible for any non-compliance by the servicer.
34 CFR 674.16
Perkins Loan records a school must maintain include, but are not limited to the following:
the promissory note;
documentation of the amount of a Perkins Loan, its payment period, and the calculations used to determine the amount of the loan;
documentation of the date and amount of each disbursement of Perkins Loan funds; and
information collected during exit loan counseling as required by the Perkins Loan regulations.
You must maintain the original promissory note signed by the student until the loan is satisfied. If the original promissory note is released for the purpose of enforcing repayment, the school must keep a certified true copy. To qualify as a certified true copy, a photocopy (front and back) of the original promissory note must bear a certification statement signed by the appropriate school official.
A school must keep original paper promissory notes or original paper MPNs and repayment schedules in a locked, fireproof container. If your school uses an electronic Perkins Loan promissory note, it must maintain an affidavit or certification regarding creation and maintenance of the electronic note, including its authentication and signature processes. If a promissory note was signed electronically, the school must store it electronically and the promissory note must be retrievable in a coherent format.
When the borrower has fully repaid a Perkins Loan, your school must either return the original or a true and exact copy of the note marked “paid in full” to the borrower, or otherwise notify the borrower in writing that the loan is paid in full. Your school must keep the original or a copy of the promissory note for at least three years after the date the loan was paid in full. An original electronically signed MPN must also be retained by the school for three years after all the loans made on the MPN are satisfied.
A school must maintain records pertaining to cancellations of Defense, NDSL, and Federal Perkins Loans separately from its other Perkins records.
Perkins Record Retention
34 CFR 674.19.(e)
Schools making Perkins Loans are required to conduct exit counseling. Your school should conduct exit interviews with borrowers either in person, by audiovisual presentation, or by interactive electronic means. (If you conduct exit interviews through interactive electronic means, you should take reasonable steps to ensure that each student borrower receives the materials and participates in and completes the exit interview.)
Schools should conduct this interview shortly before the point when the borrower graduates or drops below half-time enrollment (if known in advance). If individual interviews are not possible, group interviews are acceptable. Your school may employ third-party servicers to provide Perkins Loan borrowers with exit interviews. In the case of correspondence study, distance education, and students in the study-abroad portion of a program, you may provide written interview materials by mail within 30 days after the borrower completes the program.
If you elect to conduct exit counseling through interactive electronic means, you must take reasonable steps to ensure that each student borrower receives the required materials and participates in and completes the exit counseling. Some of the material presented at the entrance counseling session will again be presented during exit counseling. The suggested emphasis for exit counseling shifts, however, to more specific information about loan repayment and debt-management strategies.
The financial aid or business office professional must emphasize the seriousness and importance of the repayment obligation the borrower is assuming, describing the likely consequences of default, including adverse credit reports, litigation, and referral to a collection agency. The counselor must further emphasize that the borrower is obligated to repay the full amount of the loan even if the borrower has not completed the program, is unable to obtain employment upon completion, or is otherwise dissatisfied with the school’s educational or other services.
If a borrower withdraws from school without the school’s prior knowledge or fails to complete an exit counseling session, the school must provide exit counseling through either interactive electronic means or by mailing counseling material to the borrower at the borrower’s last known address within 30 days after learning that the borrower has withdrawn from school or failed to complete exit counseling.
Required elements of exit counseling
Review terms and conditions of the student’s loan, including the current interest rate, the applicable grace period, and the approximate date the first installment payment will be due.
Inform the student as to the average anticipated monthly repayment amount based on the student’s indebtedness or on the average indebtedness of students who have obtained Federal Perkins Loans for attendance at the school or in the borrower’s program of study. We recommend giving the borrower a sample loan repayment schedule based on his or her total indebtedness. A loan repayment schedule usually will provide more information than just the expected monthly payment—for instance, it would show the varying monthly amounts expected in a graduated repayment plan.
Suggest debt-management strategies that would facilitate repayment. Stress the importance of developing a realistic budget based on the student’s minimum salary requirements. It’s helpful to have the student compare these costs with the estimated monthly loan payments and to emphasize that the loan payment is a fixed cost, like rent or utilities.
Emphasize to the borrower the seriousness and importance of the repayment obligation the borrower is assuming.
Provide a general description of the types of tax benefits that might be available to borrowers, for example, deducting student loan interest from their taxable income.
Explain the use of an MPN.
Explain options the borrower has to prepay a loan without penalty.
Provide information on forbearance provisions and a general description of terms and conditions under which the borrower may defer repayment of principal or interest or be granted an extension of the repayment period.
Provide information on loan forgiveness and cancellation and the conditions under which the borrower may obtain full or partial forgiveness or cancellation of principal and interest. For more information on cancellation, see Chapter 4 of this Volume.
Describe the consequences of default, including adverse credit reports, federal offset, and litigation. We also recommend that you tell the borrower of the charges that might be imposed for delinquency or default, such as the school’s collection expenses, late charges, and attorney’s fees. Defaulters often find that repayment schedules for loans that have been accelerated are more stringent than the original repayment schedule. Additionally, a defaulter is no longer eligible for any deferment provisions, even if he or she would otherwise qualify. Finally, a defaulter’s federal and state tax refunds may be seized and wages garnished, and the borrower loses eligibility for any further funding from the FSA programs. For more on default, see Chapter 5 of this Volume.
Emphasize that the borrower is obligated to repay the full amount of the loan even if the borrower has not completed the program, is unable to obtain employment upon completion, or is otherwise dissatisfied with or does not receive the educational or other services that the borrower purchased from the school.
Require the borrower to provide current information concerning name, address, Social Security number, references, and driver’s license number; and the borrower’s expected permanent address, the address of the borrower’s next of kin, and the name and address of the borrower’s expected employer.
Remind the borrower that he or she must inform the school of any changes to the aforementioned information in a timely manner.
Remind the borrower of the existence and purpose of the FSA Ombudsman Group. The FSA Ombudsman Group is a resource for borrowers when other approaches to resolving student loan problems have failed.
Review the opportunity for and effects of loan consolidation.
Note: As part of the exit information, you must collect the name and address of the borrower’s expected employer.
The Ombudsman Group is a resource for borrowers to use when other approaches to resolving student loan problems have failed. Borrowers should first attempt to resolve complaints by contacting the school, company, agency, or office directly involved. If the borrower has made a reasonable effort to resolve the problem through normal processes and has not been successful, he or she should contact the FSA Ombudsman.
- FSA Ombudsman Group Mailing Address
- U.S. Department of Education
- FSA Ombudsman Group
- PO Box 1843
- Monticello, KY 42633
- FSA Ombudsman Group Telephone/Fax
- Phone: 202-377-3800
- Toll-free: 877-557-2575
- Fax: 202-275-0549
Information on Consolidating Perkins Loans
Consolidation offers a Perkins borrower options the borrower does not have under the Perkins regulations alone. During exit counseling, a school must also include information on the consequences of consolidating a Perkins Loan, including:
the effects of the consolidation on total interest to be paid, fees, and length of repayment;
the effect on a borrower’s underlying loan benefits, which includes grace periods, loan forgiveness, cancellation, and deferment; and
the option the borrower has to prepay the loan or to select a different repayment plan.
When A Federal Perkins Loan is consolidated
If a student with an outstanding Federal Perkins Loan from your school applies to have that loan consolidated, the Direct Loan Consolidation System (DLCS) will send you a Loan Verification Certificate (LVC). You have 10 days from the date of receipt to complete the LVC and return it to DLCS. Loans that have been subject to a judgement may not be consolidated. If DLCS makes the consolidation loan, you will receive the amount you indicated on the LVC plus interest. You must deposit the funds in the account holding your Federal Perkins Revolving Fund, record the deposit in the appropriate ledgers (and contra accounts), and report the payment on your next scheduled FISAP.
Loan Verification Certificate
- Loan Verification Certificate
- 34 CFR 685.220(f)(1)(i)
- DCL FP-04-02
Exit Interviews for Students Enrolled in a Correspondence or Study-Abroad Program
In the case of students enrolled in a correspondence program or a study-abroad program that your school approves for credit, you may provide written counseling materials by mail within 30 days after the borrower completes the program.
Exit counseling requirements
- Exit counseling requirements
- 34 CFR 674.42(b)
- HEA section 485(b)(1)(A)
Disclosure of repayment information
Either shortly before the borrower ceases at least half-time study or during the exit interview, schools must disclose critical repayment information to the borrower in a written statement. Most of the repayment terms that the school must disclose to the borrower already appear in the promissory note. The school must also provide the borrower with the information listed under Required elements of exit counseling earlier in this chapter.
If your school exercises the minimum monthly payment option, you must inform the borrower that if he or she wants your school to coordinate payments with another school, he or she must request such coordination. If a borrower enters the repayment period without the school’s knowledge, the school must provide the required disclosures to the borrower in writing immediately upon discovering that the borrower has entered the repayment period.
Disclosure of repayment information
34 CFR 674.42(a)
Schools participating in the Perkins Loan Program must disclose the following information in a written statement provided to the borrower either shortly before the borrower ceases at least half-time study at your school or during exit counseling. If the borrower enters the repayment period without the institution’s knowledge, your school must provide the following disclosures to the borrower in writing immediately upon discovering that the borrower has entered the repayment period. The repayment information must include the following:
the name and address of the school to which the debt is owed and the name and address of the official or servicing agent to whom communications should be sent;
the name and address of the party to which payments should be sent;
the current balance owed by the borrower;
the stated interest rate on the loan;
the repayment schedule for all loans covered by the disclosure including the date the first installment payment is due, and the number, amount, and frequency of required payments;
an explanation of any special options the borrower may have for loan consolidation or other refinancing of the loan, and a statement that the borrower has the right to prepay all or part of the loan at any time without penalty;
a description of the charges imposed for failure of the borrower to pay all or part of an installment when due;
a description of any charges that may be imposed as a consequence of default, such as liability for expenses reasonably incurred in attempts by the Secretary or the institution to collect on the loan;
the total interest charges which the borrower will pay on the loan pursuant to the projected repayment schedule;
the contact information of a party who, upon request of the borrower, will provide the borrower with a copy of his or her signed promissory note; and
an explanation that if a borrower is required to make minimum monthly payments, and the borrower has received loans from more than one institution, the borrower must notify an institution if he or she wants the minimum monthly payment determination to be based on payments due to other institutions.
Required Perkins Repayment Information: 34 CFR 674.42(a)
You have the right to cancel all or part of your Federal Perkins Loan.
You have the right to receive a statement of your account upon request.
You have the right to repay all or part of your loan without any penalty.
If you graduate or leave school, or if your enrollment drops below half time, you have the right to a nine-month grace period before beginning repayment of you Federal Perkins Loan.
You have the right to defer payments on your Federal Perkins Loan if you are attending an eligible postsecondary school at least a half-time student, and in some cases if you are:
participating in a rehabilitation training program;
enrolled and attending graduate school;
participating in an internship or residency program in dentistry;
seeking but unable to find full-time employment;
experiencing economic hardship;
serving in the Peace Corps;
receiving payment from a federal or state public assistance program;
performing qualifying military service;
repaying federal education loans that exceed or for which the payments exceed certain specified amounts; or
receiving cancer treatment, and for the six months following the conclusion of treatment if your loan entered repayment before Sept. 28, 2018.
If your Federal Perkins Loan is placed in deferment, you will not have to make payments, and interest will not accrue while the loan is in deferment.
You have the right to forbearance—a temporary cessation of payments, an extension of the time for making payments, or temporarily making smaller payments than were previously scheduled—under certain health-related or financial circumstances. You also have the right to have part or all of your loan cancelled for:
death or total and permanent disability;
full-time employment in the Head Start Program or full-time staff member in a child care or pre-kindergarten program;
full-time employment as a teacher in an elementary school, secondary school, or educational service agency serving low-income students;
full-time teaching as a special education teacher;
full-time teaching of certain academic subjects in which there are teacher shortages;
full-time employment as a nurse or medical technician;
full-time employment in a public or nonprofit child or family service agency;
full-time service as a qualified professional provider of early intervention services;
full-time employment as a law enforcement or corrections officer or firefighter;
military service in a hostile fire/imminent danger area;
full-time employment as a librarian with a master's degree or a speech language pathologist with a master's degree;
full-time employment as a faculty member in a tribal college; or
full-time employment as a federal public defender or federal community defender.
*This is only a summary of your rights and responsibilities. For more detailed information, consult your Federal Perkins Loan promissory note of the holder of your loan.
You are responsible for using the proceeds of your Federal Perkins Loan only to pay authorized educational expenses.
You are responsible for repaying the full amount of your Federal Perkins Loan even if you
do not complete the program;
are unable to obtain employment upon completion; or
are dissatisfied with the program or other services you purchased from the school.
Repayment begins the day after your grace period ends.
You are responsible for notifying the financial aid office if you:
change your local address, permanent address, or telephone number;
change your name (for example, maiden name to married name);
do not enroll at least half time for the loan period certified by the school;
do not enroll at the school that determined you were eligible to receive the loan;
stop attending school or drop below half-time enrollment;
transfer from one school to another school; or
You are also responsible for notifying the financial aid office if you:
change your employer, or your employer’s address or telephone number changes, or
have any other change in status that would affect your loan (for example, if you received a deferment while you were unemployed but you have found a job and therefore no longer meet the eligibility requirements for the deferment).
You are responsible for obtaining, completing, and returning to the school for processing any forms required to apply for forbearance, deferment, or cancellation benefits.
You are responsible for notifying the school before the due date of any payment that you cannot remit. You are responsible for making payments on time even if you do not receive a billing statement.
You may contact the school by writing to us at:
- school contact example
- (Your School Name)
- Business/Financial Aid Office
- Building, Name, Room Number
- City, State Zip
by calling us at:
by sending an email to:
(Your school’s email address)
*This is only a summary of your rights and responsibilities. For more detailed information, consult your Federal Perkins Loan promissory note or the holder of your loan.
Internal Controls in the Federal Perkins Loan Program—Reconciliation, Fiscal and Program Records
You should continue to examine your Federal Perkins Loan pro- gram and fiscal records, at the start of the year and monthly, until all loans have been assigned to and accepted by the Department (or otherwise fully satisfied) and you have completed the liquidation process. Proper completion of the liquidation process ensures that all funds paid directly by students, collected by third-party servicers, received for loans cancelled, and received as interest flow into your Federal Per- kins Loan bank account, and are accurately reflected in your Asset Ac- count, Cash–Federal Perkins Loan records. The Excess Liquid Capital process was replaced by the Distribution of Assets process, beginning with the 2019–2020 award year.
Your school must remove funds from Revolving Fund, through the Distribution of Assets process, as instructed by the Department.
Perkins due diligence
Under the due diligence general requirements, schools are required to:
keep borrowers informed of any and all changes that affect the borrowers’ rights or responsibilities;
respond to any and all inquiries from borrowers;
ensure that information available is provided to those school offices (admissions, business, alumni, placement, financial aid, and registrar’s offices) responsible for billing and collecting loans (including any third-party servicers), as needed to determine the—
enrollment status of borrower;
expected graduation or termination date of borrower;
date the borrower withdraws, is expelled, or ceases enrollment on at least a half-time basis; and
borrower’s current name, address, telephone number, and social security number.
Perkins due diligence
34 CFR 674.41(b)
Your school is responsible for all reporting on the FISAP and in NSLDS regardless of whether your school directly services its Perkins Loan portfolio, or whether it contracts with a third-party servicer for these functions. Schools should request a reconciliation report from NSLDS to ensure the school’s records are consistent with NSLDS, reconcile any discrepancies, and update NSLDS accordingly. We strongly encourage schools to complete this reconciliation with NSLDS at least quarterly.
Schools can order a reconciliation report from the NSLDS Professional Access website at the link below.
Once logged into the NSLDS Professional Access website, select “REC005 Perkins Extract by Parameters” under the Report tab. Be sure to order two separate report requests:
one report should have the desired loan status of “Open” selected;
the second report should have the desired loan status of “Open-Pending Transfers Only” selected.
Note: Ordering only the “Open” status loans report will not necessarily return a report with the school’s complete open loan portfolio.
Until the Department accepts a loan for assignment and is able to successfully report on the loan in NSLDS, the loan is still the responsibility of the school. The school will receive an acceptance letter when the loan is accepted for assignment by the Department. At that time, the school must report the loan to NSLDS as transferred for assignment using the “AE” Code for Loan Status (NSLDS Perkins DPI, Field Code #263) and the assignment form’s “certification date” as the Date of Loan Status (NSLDS Perkins DPI, Field Code #262).
Overpayment Tolerance Procedures
If a loan holder receives a payoff from the Direct Loan Consolidation Program that is more than the amount needed to fully retire a borrower’s underlying loan(s) and that overpayment is less than $10.00, the loan holder may retain the overpayment. The Direct Loan Consolidation Center will not expect payment from the loan holder. As noted for underpayments, the $10.00 overpayment tolerance applies to the total of all of the borrower’s loans by loan program type that were consolidated by the borrower.
If a loan holder receives a payoff from the Direct Loan Consolidation Program that is more than the amount needed to fully retire a borrower’s underlying loan(s) and that overpayment is $10.00 or more, the loan holder must promptly return the full overpayment amount to the Direct Loan Consolidation Center. All returns of funds to the Direct Loan Consolidation Center must include identifiers for each borrower and the specific loan type or types for which funds are being returned. You may not bill the student.
Ending Participation in the Perkins Loan Program
A school must liquidate its Perkins Loan portfolio when the school:
voluntarily withdraws from the Perkins Loan Program, or Title IV participation;
has had its eligibility to participate in the Perkins Loan Program or Title IV participation terminated by the Department;
has not been approved by the Department for continued participation in the Perkins Loan Program or Title IV programs during the school’s recertification process; or is closing.
If your school is closing, please see procedures and guidance provided by the ED’s School Participation Team at: https://eligcert.ed.gov
The wind-down of the Perkins Loan Program does not require schools to assign non-defaulted Perkins Loans to the Department or to liquidate their Perkins Loan Revolving Funds. However, schools may choose to assign any Perkins Loan to the Department or liquidate their Perkins Loan Revolving Fund at any time.
Assigning loans to the Department is just one of several steps in the process a school must complete in order to liquidate its Perkins Loan portfolio and complete the closeout of the program. A school’s Perkins Loan portfolio is not considered liquidated unless it has received an official letter of completion from the Department.
(For further instructions, see the Perkins Loan Assignment and Liquidation Guide on the Knowledge Center.)
Schools must use the Campus-Based Programs System in COD to initiate the process for Perkins liquidation and follow it through to completion. The Campus-Based System in COD guides schools through the liquidation and closeout process. Once a school has satisfactorily completed the liquidation and closeout process, the Department will post a Liquidation Completion Letter on the school’s self-service page. The Department will also notify the school’s financial aid office electronically that a school has satisfactorily completed the liquidation and closeout process. Before beginning the liquidation process, a school must:
decide what its relationship will be with all third-party servicers it has been employing in managing its Perkins Loan program;
communicate with those third-party servicers how the servicers will be utilized going forward (A school’s third-party servicer may be obligated or contracted to assist with the process of assignment, including providing initial notification to borrowers and compiling loan data that will be used in completing assignment forms);
recall outstanding loans the school has placed with outside collection and litigation firms.
If a third-party servicer is assisting a school with liquidation of its Perkins portfolio, the servicer must adhere to the assignment and liquidation process procedures as outlined in the Assignment and Liquidation Guide as posted on the Knowledge Center. It is important that a school and/or its servicer check the Campus-Based Resources page on the Knowledge Center to ensure it is referencing the latest Guide and materials on the Perkins Liquidation process. See additional information about third-party servicers in Step 2 below.
Step 1. Notify the Department of Education of Intent to Liquidate
A school must submit its intent to liquidate electronically using the COD website. A school can log into COD and begin the liquidation and closeout process at any point during the program year.
Step 2. Notify Borrowers
A school must notify borrowers of the pending assignment of their Perkins Loan(s) to the Department. Borrowers should be given at least 30 day’s notice. Loans should be submitted to the Department no later than 45 days from the date the school submitted their intent to liquidate.
Dear Federal Perkins/Direct/Defense Loan Borrower: We are writing to inform you that [school name] intends to cease participating in the Federal Perkins Loan Program. As part of this process, your Federal Perkins (or NDSL or Defense) loan(s) will be assigned to and transferred to the Department of Education.
Once the assignment of your Federal Perkins Loan(s) to the Department has been completed, ECSI (the Federal Perkins Loan Servicer) will provide you with information on where to send your payments and how to contact them if you need assistance. Please continue to make your payments to [school name or servicer name] until you receive the notification from ECSI.
IMPORTANT: This information pertains ONLY to Federal Perkins Loans, National Direct Student Loans and National Defense Student Loans.
Third-party servicers must continue to bill and process loans that are in repayment. When a loan is submitted for assignment to the Department, the servicer should continue to bill and collect from the borrower until the loan is officially accepted for assignment. Third-party servicers should not prematurely stop collecting on loans in repayment and instead must wait until loans have been officially accepted for assignment. Third-party servicers must also continue to report changes to credit reporting agencies monthly until a loan is repaid, transferred, or otherwise satisfied. It is important that schools ensure their servicers receive copies of all official Acceptance Reports.
If a loan has been submitted for assignment but not yet accepted, funds collected on a loan should be deposited immediately into the school’s Perkins Program Fund to await official notification of acceptance. Upon notification that the loan has been accepted for assignment, the school must issue a check to the Department, including the borrower and loan information so that the borrower’s records can be updated to reflect payment.
A school/servicer should have reported every Perkins Loan to at least one of the three national credit bureaus with which the Department has an agreement or to a local credit bureau that is affiliated with one of those three credit bureaus.
Step 3. Assign Loans to the Department of Education
When a school liquidates its Perkins Loan portfolio, it must assign the remaining loans with outstanding balances to the Department for collection.
A school must ensure that its loans are properly accounted for and updated in NSLDS. The school should request a Reconciliation Report from NSLDS when it begins the assignment process and reconcile its records against the report to ensure its portfolio has been accurately reported to NSLDS. Schools can request a reconciliation file report (REC005) online at NSLDSfap.ed.gov. Ultimately, the total amount of loans and the number of borrowers the Department has in NSLDS should reconcile with what the school reports on its final FISAP. Following the assignment process and updating to NSLDS, the system should show that no open loans remain at the school.
Schools can complete and submit assignments either manually by paper, or electronically, by using the Department’s Perkins Loan Assignment System (PLAS).
Step 4. Purchase Loans (if applicable)
A school may be required to purchase loans that the Department will not accept for assignment.
See the Perkins Loan Assignment and Liquidation Guide on IFAP for more information on when a school is required to purchase loans, and the procedures for doing so.
All accounts deemed unenforceable by the Department will be rejected for assignment and returned to the school for purchase.
Step 5. Update NSLDS
A school must update Perkins loan records in NSLDS, and complete its NSLDS reporting requirements in accordance with the instructions in the NSLDS Enrollment Reporting Guide.
For the purposes of Perkins liquidation and closeout, schools must ensure that all outstanding Perkins Loans are properly accounted for and updated in NSLDS. NSLDS must reflect that all borrower loan accounts for a liquidating school are retired, accepted for assignment by the Department, or purchased by the school.
It is a school’s responsibility to ensure the required reporting to NSLDS (which includes Perkins Loan account detail) is completed on time and accurately. A school must complete its NSLDS reporting requirements in accordance with the instructions in the NSLDS Enrollment Reporting Guide and the Perkins Data Provider Instructions. Schools that utilize a third party servicer for billing, collecting, and reporting should communicate these requirements to its servicer.
Step 6. Perkins Closeout Audit
The school must schedule the Perkins closeout audit and provide a copy of the audit to Department when completed. A Perkins closeout audit is required as part of the liquidation process.
Step 7. Remit the Federal Share
A school must remit the federal share of the remaining Perkins cash from its Perkins Fund to the Department. Any federal share of remaining capital should be refunded electronically via G5 (g5.gov), using the G5 Miscellaneous Refunds option.
Step 8. Final FISAP Data
A school must continue to file its FISAP annually until it can report all final activity. “Final” activity consists of assigning any remaining loans with outstanding balances to the Department or reimbursing the Fund for the purpose of purchasing any loans that are not accepted by the Department, and confirming that the distribution of the final Fund capital (current cash) has been made.
Schools that have yet to receive an Official Liquidation Completion letter from the Department at the time that annual FISAPs are due to be submitted must report Perkins data on their annual FISAP.
Schools may be directed to report final FISAP data using Phase 4 of the Perkins online closeout form through the Campus-Based Processing COD system. Schools can find the current FISAP form, instructions, and desk and technical references on the Knowledge Center.
Assigning Perkins Loans to the Department
Schools, including nonliquidating schools, participating in the Federal Perkins Loan Program may submit any defaulted or nondefaulted Perkins Loan (including National Direct/Defense Loans) for assignment to the Department at any time during the processing year using the Perkins Loan Assignment System User Access Process. For more details, see the Perkins Assignment and Liquidation Guide section, below.
You must assign any loan that does not have an acceptable collection record. You must also assign all loans that have been in default for two or more years. You are also required to assign all Perkins loans to the Department when your school has lost approval to participate, has a cohort default rate over 50% for three years, or is closing or liquidating. Proof of due diligence is no longe required when assigning loans.
Schools assigning loans should keep in mind that:
All Perkins loans that have been accepted for assignment by the Department are assigned without recompense.
Any funds collected by the Department on assigned loans are the property of the United States. (A school loses access to the nonfederal portion of those Perkins Loans it assigns to the Department.)
All rights, authorities, and privileges associated with the loan are transferred to the United States.
The school is relieved of incurring additional expenses in attempting to collect on the loan.
Assignment of defaulted loans does not affect the calculation of the school’s Perkins Loan cohort default rate.
The Department recognizes that a school may have exhausted all of its available collection options on some of its defaulted Perkins Loans and encourages schools to assign these loans to the Department so additional steps can be taken to recover the loan funds. The Department has collection tools that are not available to schools, such as administrative wage garnishment, Treasury offset, and litigation by the Department of Justice.
Assignment of Perkins loans in default 2+ years
Electronic Announcement September 16, 2019
Perkins Assignment and Liquidation Guide
The Federal Perkins Loan Assignment and Liquidation Guide is available on the Campus-Based Processing Information Page in the Knowledge Center. See the EA of May 3, 2019 on the Updated Federal Perkins Loan Assignment and Liquidation Guide for more detail.
The Assignment and Liquidation Guide includes information about the assignment process and information about the required processes for the liquidation of a school’s Federal Perkins Loan (Perkins Loan) portfolio and Perkins Loan Revolving Fund (Fund). The following two processes can assist a school with the assignment and liquidation of its loans:
Perkins Loan Assignment System (PLAS)—allows schools to submit Perkins Loan assignments electronically. The system is found at efpls.ed.gov. There is a chart that summarizes supporting documentation that schools must provide when assigning Perkins Loan to the Department in Chapter 5.
Online Perkins Liquidation Module in the Campus-Based section of COD System—streamlines the Perkins Loan liquidation process for schools and provides an accessible tracking system for both schools and the Department of Education (the Department) to view and track the eventual closeout process of a school’s Perkins Loan Program. Schools must use the Campus-Based section of the COD System to notify the Department of their intent to liquidate their portfolio and Fund and begin the liquidation process. To get started, a school logs in to the eCampus-Based section of COD System and selects “Perkins Liquidation” from the menu choices on the left. Next, click on “Intent and Close-out Form” and follow the on-screen instructions. Other key features of the Perkins Liquidation Module include the following:
The determination of the Federal and Institutional shares of the remaining cash in the Fund is now calculated as part of the Perkins Liquidation Module. Schools are given the opportunity to update the cash on hand amount prior to the calculation. The calculation may include a liability for any amount of loans a school must purchase.
The Campus-Based section of the COD System will post the Federal share amount owed to a school’s selfservice page in the eCampus-Based section of the COD System with instructions for remitting payment to the Department.
Once the Federal share amount has been received by the Department, schools will submit final FISAP data for the Perkins Loan Program.
A school must continue to file its FISAP annually until it can report all final activity. Final activity consists of assigning any remaining loans with outstanding balances to the Department or reimbursing the Fund for the purpose of purchasing any loans that are not accepted by the Department, and ensuring that the distribution of the final Fund capital (current cash) has been made. Schools that have yet to receive an Official Liquidation Completion letter from the Department at the time annual FISAPs are due to be submitted to the Department must report Perkins data on its annual FISAP. Schools may be directed to report final FISAP data using the Phase 4 of the Perkins online closeout form through the Campus-Based COD system online.
If you have questions regarding the Perkins Assignment and Liquidation Guide, contact the COD School Relations Center at 800-848-0978. Customer service representatives are available Monday through Friday from 8 a.m. until 11 p.m. (ET). You may also email the center at CODSupport@ed.gov.
Assignment of loans
34 CFR 674.50
Loans accepted for assignment
Official Notification of Acceptance Report— When manual paper assignments are accepted, the school will receive a document identified as a Perkins Load Database Report (Acceptance Report) via email. The Acceptance Report is sent securely as an attachment from the email address firstname.lastname@example.org. The subject line of the email is “Acceptance Report” and the body states that the attached is the acceptance report for date of batch submission.
A password is sent from the same email address separately in order to open the reports. This report provides borrower identification information, school identification information, and outstanding principal, interest and fees accepted for assignment by the Department. This is the official Acceptance Report notice and should be retained in the school’s records. Schools that utilize a third-party servicer to complete NSLDS monthly reporting must ensure that the Acceptance reports are provided to those servicers, and that the servicers update the loan status of accepted loans in NSLDS.
Hard copies of the acceptance notices (Perkins Load Database Reports) may be sent to the address provided in the school’s program participation agreement. The school should ensure that its mail distribution staff becomes familiar with these notices and the offices to which they should be distributed.
Note: Schools that use the Perkins Loan Assignment System (PLAS) for electronic submission can access information about accepted and rejected assignments through PLAS. These reports can be viewed online or printed from PLAS.
Top reasons assignment files are rejected
There may be loans you have submitted for assignment that the Department is unable to accept. Common reasons that loans are rejected include the following:
Promissory Note (PN) or Master Promissory Note (MPN) missing borrower signature
Loan disbursed prior to PN or MPN being signed
PN or MPN is missing
Outdated or missing payment histories
Assignment form expired.
Separate assignment forms on disbursement year (interest rate changes, bundled loans)
Bankruptcy documents missing
Judgment documents missing
Borrower deceased or subject to total and permanent disability
With the exception of death & total and permanent disability, once these errors are fixed/addressed, the files may be accepted for assignment.
Notification to borrowers of assigned loans
A school must notify borrowers of the pending assignment of their loan(s) to the Department at least 30 days prior to assignment of the loan. This notification may result in payments from borrowers who have been unwilling to make payments in the past. If a payment is received, the school or its servicer should deposit the funds immediately into its Perkins Program Fund and await official notification that the loan has been accepted for assignment.
Payments received before the loan has been accepted
If the loan has been submitted but not yet accepted and the school receives a payment, the school should deposit the funds immediately into its Perkins Program Fund and await official notification of acceptance. Upon acceptance of the account, the institution must issue a check to the Department, including the borrower and loan information noted previously so that the borrower records can be updated to reflect payment.
Payments received after the loan has been accepted
Any payment the school or its servicer receives from a borrower after the borrower’s account has been submitted to the Department for assignment and accepted by the Department should be forwarded as soon as possible to:
- mailing address
- Department of Education
- ECSI Federal Perkins Loan Servicer
- P.O. Box 6200-31
- Portland, OR 97228-6200
The Borrower Customer Service telephone number is 866-313-3797. Courier services do not deliver to postal boxes. Therefore, we recommend using United States Postal Service registered mail. Each payment submission must clearly identify the borrower’s full name, Social Security number, and the type of loan to which the payment is to be applied. The school’s name and OPEID should also be included and easily identifiable.
A school should not contact the Department to request the return of a submission because a borrower has made a payment to the school. Once a loan is submitted and accepted for assignment, it becomes the property of the Department. If the Department refuses to accept the loan for assignment, the school should correct any deficiencies and resubmit the complete loan package including the additional information for assignment.
Since original promissory notes with a borrower’s signature are required, even if a school utilizes PLAS, promissory notes should be mailed to ECSI Federal Perkins Loan Servicer.
You can find a chart that summarizes the supporting documentation schools must provide when assigning Perkins Loans to the Department in Chapter 5 of this volume.
From the Knowledge Center landing page at: https://fsapartners.ed.gov/knowledge-center/ Click on Topics and then click on the Campus- Based Processing Information link. Perkins liquidation and assignment information is highlighted in the right side of the page.
Note: We encourage schools to bookmark the Campus-Based Processing Information page for easy reference to all information regarding Perkins.
Perkins Assignment Form, comprised of the Institutional Certification (OMB 1845-0048) including Borrower and Loan Information (OMB 1845-0048)
Original Promissory Note or Perkins Master Promissory Note (MPN)
Judgment Information (if applicable)
Bankruptcy Information (if applicable)
Any payment the school or its servicer receives from a borrower after the borrower’s account has been submitted to the Department for assignment and accepted by the Department should be forwarded as soon as possible to:
- Mailing address
- Department of Education
- ECSI Federal Perkins Loan Servicer
- P.O. Box 6200-31
- Portland, OR 97228-6200
The Borrower Customer Service telephone number is 866-313-3797. Courier services do not deliver to postal boxes. Therefore, we recommend using United States Postal Service registered mail. Each payment submission must clearly identify the borrower’s full name, Social Security number, and the type of loan to which the payment is to be applied. The school’s name and OPEID should also be included and easily identifiable. A school should not contact the Department to request the return of a submission because a borrower has made a payment to the school.
Once a loan is submitted and accepted for assignment, it becomes the property of the Department. If the Department refuses to accept the loan for assignment, the school should correct any deficiencies and resubmit the complete loan package including the additional information for assignment.
Collection agency fees
If a collection agency has deducted fees from borrower payments after the account has been submitted and accepted by the Department, the institution may not charge these fees to the Perkins Loan Fund. The entire amount of the borrower payment must be forwarded to the Department.
Credit Bureau Reporting on Loans Accepted for Assignment
Once a Perkins Loan has been accepted for assignment by the Department, a school or servicer that has previously reported a borrower’s loan to a credit reporting agency MUST report to that agency that the loan has been transferred.
In Field 17A the school or servicer should report the two digit code 05 (Transferred) AND enter the Special Comment Code AL (Student Loan — Permanently Assigned to Government). In addition, when a school or servicer reports code 05, the school or servicer MUST also report, Field 21 (Current Balance), Field 22 (Amount Past Due), and Field 17B (Payment Rating).
Field 21 and Field 22 must always be reported as 0. The acceptable values for the Payment Rating a school or servicer must enter in Field 17B are:
- acceptable values
- 0 = Current account
- 1 = 30 - 59 days past due date
- 2 = 60 - 89 days past due date
- 3 = 90 - 119 days past due date
- 4 = 120 - 149 days past due date
- 5 = 150 - 179 days past due date
- 6 = 180 or more days past due date.
Schools can submit assignment data electronically
Schools can complete the Perkins Loan Assignment Form manually or online using the PLAS. The Perkins Loan Assignment System allows authenticated users to:
submit multiple loans as a “batch file” or submit individual loans;
securely upload supporting documentation such as promissory notes, payment histories, etc. (note that the school is still required to mail the original promissory note to ECSI);
search, view, and edit submitted loan assignment information; and
view reports of Perkins Loans that have been accepted or rejected for assignment.
You can find additional information about PLAS in Appendix A to this volume and on the Knowledge Center.
Perkins Loan Assignment System
Electronic Announcement January 11, 2019.
Electronic process (G5) for returning Perkins Loan funds to the Department
Before submitting a refund via G5 (https://g5.gov), your school should notify its bank that you will be doing so, as some banks will not release the funds unless notified in advance. The bank should be provided with the following ACH Company ID for the U.S. Department of Education: 910 200 0102. A user with the “Payee” role in G5 can then submit the refund via G5 by following these steps for returning Perkins Loans funds to the Department:
Log in to G5 at g5.gov.
Click on Payments.
Click on Create Refunds.
Under Refunds Creation, click on the Miscellaneous Refunds tab and select Continue.
On the Create Miscellaneous Refunds tab, enter the required details below and click continue to submit:
Bank Account Information to be debited; and
Select Appropriate Refund Type:
Perkins Excess Cash—Use this type when returning the Federal Share of the distribution of assets.
Perkins Liquidation—Use this type when closing out your Perkins Loan Fund and returning the Federal Share at the end of the school’s liquidation of the Distribution of Assets from the Revolving Fund.
Schools must use the Miscellaneous Refunds option and select the appropriate Refund Type when returning Perkins Loan funds to the Department. This ensures the funds are properly applied under the Program and will be identified for nonliquidating schools as Distribution of Assets or liquidating schools as Liquidation in our system.
In order to initiate a refund in G5, the Payee user must have already entered refund banking information under Payments > Refund Bank Account Maintenance, even if there is already a bank account connected to the Payments functionality.
Questions About the Assignment Process
Questions about the status of assignment submissions or the correction of pending assignments should be directed to ECSI Federal Perkins Loan Services, at:
- phone and email
All emails about accounts submitted for assignment must be encrypted and must include your school’s name and OPEID. In addition, for each account about which you are inquiring you must include the student’s name and Social Security number.
If a school cannot use G5 to return funds
In rare cases a school might not be able to use G5 to return funds. A school that has no recourse other than to pay by check should understand that there may be processing delays and a chance that funds could be misapplied if the school fails to provide precise information when returning the funds.
If you choose to pay by check, you must include the following information on the accompanying paperwork:
Make the check payable to the “U.S. Department of Education.”
Include with the remittance the correct school name and OPEID number, and DUNS numbers.
Include the reason for the remittance on any accompanying paperwork included with the check.
Distribution of Assets from the Perkins Revolving Fund—when returning the Federal share of the ELC
Perkins Liquidation—when closing out the Perkins loan Fund and returning the Federal Share at the end of the school’s liquidation process
Mail the check and remittance information to the following address:
- mailing address
- U.S. Department of Education
- P.O. Box 979053
- St. Louis, MO 63197-9000
If you have further questions or need assistance, contact the G5 Help Desk via email at email@example.com or by phone at 1-888-336-8930.