How do I search for a student, parent, or borrower?
To search for a student, parent, or borrower, navigate to the “Partner Connect Services” drop-down in the top menu and select “Account Search” under the Student, Parent, Borrower accounts header. The search only matches on full name; abbreviations will not work to return an account.
How do I search for a school?
To search for a school, navigate to the “Partner Connect Services” drop-down in the top menu and select “Partner Search” under the Partner Profile header. From there, you can either complete your search using a Partner ID Type and Partner ID, School Name, or by using a City and State. The search only matches on full name; abbreviations will not work to return an account.