What is the Account Access Management Center (AAMC)?
What is the Account Access Management Center (AAMC)?
The AAMC is the centralized tool within FSA Partner Connect where administrators can manage user access, SAIG Mailboxes, and Active Confirmation processes.
Who can access the AAMC?
Who can access the AAMC?
Primary Administrators, Secondary Administrators, Eligibility & Oversight Administrators, and Alternate E&O Administrators with verified accounts can access AAMC features.
What is a SAIG Mailbox?
What is a SAIG Mailbox?
SAIG mailboxes are secure electronic mailboxes that allow organizations to exchange batch data, such as student records, with FSA systems. They also help determine the systems and services accessible to users or organizations.
What are the different types of SAIG Mailboxes?
What are the different types of SAIG Mailboxes?
The mailbox types include the Primary, which is managed by the main administrator; Batch, used for batch services (i.e. NSLDS Data); Test, for testing without services; FT, which receives Federal Tax Information via ISIRs; and Individual, for specific user access to online systems.
Who can manage SAIG Mailboxes?
Who can manage SAIG Mailboxes?
Primary and Secondary Administrators, depending on their assigned roles and access permissions
What information is displayed for each SAIG Mailbox?
What information is displayed for each SAIG Mailbox?
The mailbox details include the mailbox number (e.g., TGxxxxx or FTxxxxx), the mailbox type, and the linked services or accesses.
How is the FT (FTI-SAIG) Mailbox created?
How is the FT (FTI-SAIG) Mailbox created?
FT (FTI-SAIG) Mailboxes are set up automatically whenever a FAFSA Processing System (FPS) batch is added to a Primary or Batch SAIG Mailbox.
What services can be added to a Batch SAIG Mailbox?
What services can be added to a Batch SAIG Mailbox?
Common examples include services for Direct Loans, Grants, or COD. During enrollment, users must choose batch and/or online services.
Can a school user change their Primary Administrator?
Can a school user change their Primary Administrator?
Yes. Institutions may assign a new Primary Administrator from the ‘Manage Administrators’ section in Partner Connect.
What happens if my school does not have an Authorizing Official assigned?
What happens if my school does not have an Authorizing Official assigned?
Schools must update their Authorizing Official via the E-App and designate a designee in Support Tools before proceeding.
What’s the approval process for new mailboxes at Foreign Schools?
What’s the approval process for new mailboxes at Foreign Schools?
After submitting enrollment, the designated Authorizing Official receives a DocuSign form for digital approval.
Is training available for Active Confirmation?
Is training available for Active Confirmation?
You may find training resources for Partner Connect and job aids on FSATraining.ed.gov.
Where can I get help if I have questions?
Where can I get help if I have questions?
Please visit the FSA Help Center at FSAPartners.ed.gov/Help-Center for support.