How can I provide feedback about the site?
Feedback can be left through the Customer Support Form located in the Help Center. Once you have accessed the form, select the Feedback option from the Topic drop-down.
Where do I submit a policy question?
Submit your policy questions to FSA using the Contact Customer Support form available on the Help Center’s Contact Customer Support page. Once on the page, complete the requested information and select "Policy Guidance" from the Topic drop-down menu.
What is FSA Partner Connect?
FSA Partner Connect is the new FSA branded digital front door for partners and provides a home for each of the partner-facing websites that are often used today. FSA Partner Connect provides some major improvements to existing functionality, such as improved search capabilities in the Federal Student Aid Handbook, and new features, such as Partner Dashboards and Partner Profiles.
Who can I call if I have more Partner Connect questions or need Partner Connect technical assistance?
If you need assistance, please contact the FSA Partner and School Relations Center at 1-800-848-0978 during normal business hours, Monday-Friday from 8:00 A.M. to 8:00 P.M. ET.