From fiscal year 1978 through fiscal year 1998, the Health Education Assistance Loan (HEAL) Program insured loans made by participating lenders to eligible graduate students in schools of medicine, osteopathy, dentistry, veterinary medicine, optometry, podiatry, public health, pharmacy, chiropractic, or in programs in health administration and clinical psychology. It is no longer possible to obtain a new HEAL Program loan. The making of new HEAL Program loans was discontinued on September 30, 1998. On July 1, 2014, the HEAL Program was transferred from the U.S. Department of Health and Human Services to the U.S. Department of Education. For Borrowers Not in Default A borrower who is not in default on his or her HEAL Program loans and who has an account-related question should contact the borrower’s lender or lender servicer using the contact information provided by the lender or lender servicer. For Borrowers in Default After September 10, 2024, if you have a HEAL Program Loan and are in default, contact ED’s HEAL Program Team at 202-297-5938 or HEAL@ed.gov with any questions or concerns regarding your debt.
For General HEAL Information A member of the community who has a general HEAL Program question should contact the HEAL Program Team using the following contact information: Phone: 202-297-5938 Email: HEAL@ed.gov Office Hours: 8:00 a.m. – 4:30 p.m. (ET), Monday through Friday