The U.S. Department of Education (the Department) has one contact point, the Nelnet Total and Permanent Disability Servicer, for loan holders seeking assistance with all total and permanent disability (TPD) discharge questions.
Phone: 888-303-7818 Fax: 303-696-5250 Website: disabilitydischarge.com Email: disabilityinformation@nelnet.net Office Hours: 8:00 a.m. – 8:00 p.m. (ET), Monday through Friday. Mailing Address:
- Mailing Address Data
- U.S. Department of Education
- P.O. Box 87130
- Lincoln, NE 68501
For overnight delivery:
- Overnight Delivery Address
- U.S. Department of Education
- 121 South 13th Street, Suite 201
- Lincoln, NE 68508