National Student Loan Data System (NSLDS®)

Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices.

For questions related to NSLDS functions such as student eligibility, overpayments, loan history, and enrollment reporting.

Phone: 1-800-999-8219

Email: NSLDS@ed.gov

Office Hours: 8 a.m.–8 p.m. Eastern time (ET), Monday through Friday

NSLDS Professional Access: https://nsldsfap.ed.gov

Contact the NSLDS Customer Support Center for assistance regarding NSLDS functions including:

  • Aggregate Calculations

  • Cohort Default Rates


  • Data Provider Schedules


  • Enrollment Reporting


  • Exit Counseling Completion


  • Federal Grant Information, including Pell Grants and TEACH Grants


  • Loan History/Detail


  • Online Enrollment Reporting


  • Organizational Contacts


  • Organizational Search


  • Overpayments


  • Reported Enrollment History


  • Reports


  • Transfer Student Monitoring


  • Website Access and Passwords