Health Education Assistance Loan (HEAL) Program for Lenders and Lender Servicers

Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices.

From fiscal year 1978 through fiscal year 1998, the Health Education Assistance Loan (HEAL) Program insured loans made by participating lenders to eligible graduate students in schools of medicine, osteopathy, dentistry, veterinary medicine, optometry, podiatry, public health, pharmacy, chiropractic, or in programs in health administration and clinical psychology. It is no longer possible to obtain a new HEAL Program loan. The making of new HEAL Program loans was discontinued on September 30, 1998.

On July 1, 2014, the HEAL Program was transferred from the U.S. Department of Health and Human Services to the U.S. Department of Education.

For questions related to the HEAL Program, use the contact information listed below.

HEAL - General

Phone: 202-297-5938

Email: HEAL@ed.gov

Office Hours: 8:00 a.m. – 4:30 p.m. (ET), Monday through Friday.

HEAL - Claims

Email: HEALClaims@ed.gov

Mailing Address:

Mail Sent via U.S. Postal Service

Mail Sent via UPS or FedEx

Claim Submission and Total and Permanent Disability

U.S. Department of Education Mailing Address

U.S. Department of Education

Federal Student Aid/Business Operations/HEAL Operation Services Group/Processing Division/Branch B

50 United Nations Plaza

Mail Box No. 1200

Room No. 5140

San Francisco, CA 94102

U.S. Department of Education mailing Address

U.S. Department of Education

Federal Student Aid/Business Operations/HEAL Operation Services Group/Processing Division/Branch B

50 United Nations Plaza

Room No. 5140

San Francisco, CA 94102