For questions related to the Common Origination and Disbursement (COD) System, the Campus-Based programs, or Iraq and Afghanistan Service Grant, Pell Grant, TEACH Grant, and Direct Loan processing.
- COD Schools Relations Center Contact Information
- FSA Partner and School Relations Center: 1-800-848-0978
- Fax: 1-877-623-5082
- Email: CODSupport@ed.gov
- Website: https://cod.ed.gov/cod/LoginPage
- Office Hours: 8:00 a.m. - 8:00 p.m. ET, Monday through Friday
General COD:
- General COD Data
- COD Communications
- COD School Testing
- COD System Interface Issues
- COD Web Processing
- Current Funding Level
- Custom System (Mainframe) Assistance
- Document/Batch Processing
- Reconciliation/Closeout (all programs)
- Reports and Data Requests (all programs)
- Return of Title IV Funds (R2T4)
Campus-Based Programs:
- Campus-Based Programs Data
- Campus-Based Funding (including Underuse Waivers)
- Community Service Waivers
- FISAP
- Perkins Default Reduction Assistance Process (DRAP)
- Perkins Distribution of Assets
- Perkins Liquidation
- Teacher Cancellation Low Income Directory
- Work Colleges
Iraq and Afghanistan Service Grant Program:
- Iraq and Afghanistan Service Grant Program Data
- Web Award and Disbursement Processing
TEACH Grant Program:
- TEACH Grant Program Data
- Agreement to Serve
- Initial and Subsequent Counseling
Pell Grant Program:
- Pell Grant Program Data
- Administrative Cost Allowance
- ESOA, MRR, and POP Questions
- Lifetime Eligibility Used (LEU)
- Post-Deadline Processing
- Verification Status Code Processing
Direct Loan Program:
- Direct Loan Program Data
- COD Options for StudentAid.gov
- Direct Loan Participation Requests
- Master Promissory Notes (Electronic and Paper)
- Direct PLUS Loan Credit Checks/Appeals
- Direct PLUS Loan Endorser Application Questions
- Direct PLUS Loan Requests
- Informed Borrower/Annual Student Loan Acknowledgement
- Refunds of Cash
- Subsidized Usage Limit Applies (SULA) Escalations