Default Resolution Group, Greenville

Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices.

For questions related to defaulted loan assignments and Pell Grant Overpayments owed to the Department of Education.

Loan Intake (FFEL Assignments) and Title IV (Pell Grant) Referrals:

Loan Intake (FFEL Assignments) and Title IV (Pell Grant) Referrals Contact Data

Phone: 903-259-3877

Fax: 240-931-3320

Mail (Correspondence only):

Mail (Correspondence only) Data

U.S. Department of Education

Default Resolution Group

P.O. Box 5609

Greenville, TX 75403-5609

Department of Education’s On-Site Monitor at Greenville Facility:

Department of Education’s On-Site Monitor at Greenville Facility Contact Data

Phone: 903-259-3915

Fax: 903-454-2312