Default Resolution Group, Greenville

Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices.

For questions related to defaulted loan assignments and Pell Grant Overpayments owed to the Department of Education.

Loan Intake (FFEL Assignments) and Title IV (Pell Grant) Referrals:

Loan Intake (FFEL Assignments) and Title IV (Pell Grant) Referrals Contact Data
Phone: 903-259-3877
Fax: 903-454-2243
Email: drghelp@ed.gov
Website: https://myeddebt.ed.gov/partner

Mail (Correspondence only):

Mail (Correspondence only) Data
U.S. Department of Education
Default Resolution Group
P.O. Box 5609
Greenville, TX 75403-5609

Department of Education’s On-Site Monitor at Greenville Facility:

Department of Education’s On-Site Monitor at Greenville Facility Contact Data
Phone: 903-259-3915
Fax: 903-454-2312