Loan Servicing Centers for Schools

Have a question about Title IV federal student aid or one of the services the Department of Education provides? Contact one of our Customer Service Centers or Federal Student Aid Offices.

Contact Center

Contact Information

CornerStone
CornerStone Contact Information
Phone: 1-877-336-7397
Fax: 801-366-8415
Website: www.MyCornerStoneLoan.org
Email: CampusContact@mycornerstoneloan.org
Office Hours: 8 a.m.-9 p.m. Eastern time (ET), Monday through Thursday. 8 a.m.-7 p.m. ET, Friday

ECSI Federal Perkins Loan Servicer
ECSI Federal Perkins Loan Servicer Contact Information
Phone: 1-866-313-4130
Fax: 1-844-365-8103
Email: clientsupport@efpls.ed.gov
Office Hours: 8 a.m.-8 p.m. ET, Monday through Friday.

Note: For assistance specific to the Perkins Loan Assignment System, contact 1-844-301-2620 8 a.m.-5 p.m. ET, Monday through Friday).

FedLoan Servicing (PHEAA)
FedLoan Servicing (PHEAA) Contact Information
Phone: 1-800-655-3813
Fax: 717-720-1628
Website: https://myfedloan.org
Email: schoolsupport@myfedloan.org
Office Hours: 8 a.m.-9 p.m. ET, Monday through Friday

Granite State - GSMR
Granite State - GSMR Contact Information
Phone: 1-800-303-8353
Fax: 603-227-5441
Website: https://gsmr.org
Email: schoolcontact@gsmr.org
Office Hours: 8 a.m.-5 p.m. ET, Monday through Friday

Great Lakes Educational Loan Services, Inc.
Great Lakes Educational Loan Services, Inc Contact Information
Phone: 1-888-686-6919
Fax: 1-866-632-0590
Website: https://schools.mygreatlakes.org
Email: clientservices@glhec.org
Office Hours: 8 a.m.-7:30 p.m. ET, Monday through Thursday. 8 a.m.-7 p.m. ET, Friday

HESC/Edfinancial
HESC/Edfinancial Contact Information
Phone: 1-855-845-1001
Fax: 865-692-6378
Website: https://edfinancial.com/Clients
Email: Schools@Edfinancial.com
Office Hours: 8 a.m.-8:30 p.m. ET, Monday through Thursday. 8 a.m.-6 p.m. ET, Friday

MOHELA
MOHELA Contact Information
Phone: 1-888-866-4353
Fax: 1-866-222-7060
Website: www.mohela.com/schools
Email: schoolrelations@mohela.com
Office Hours: 9 a.m.-6 p.m. ET, Monday through Friday

Navient
Navient Contact Information
Phone: 1-888-272-4665
Fax: 1-800-828-0250
Website: https://navient.com/schools
Email: collegeserv@navient.com
Office Hours: 8 a.m.-9 p.m. ET, Monday through Thursday. 8 a.m.-8 p.m. ET, Friday

Nelnet
Nelnet Contact Information
Phone: 1-866-463-5638
Fax: 1-888-274-9876
Website: https://www.nelnet.com/
Email: ssc@nelnet.net
Office Hours: 8 a.m.-8 p.m. ET, Monday through Friday

OSLA Servicing
OSLA Servicing Contact Information
Phone: 1-866-264-9762
Fax: 1-855-813-2224
Website: https://public.osla.org
Email: dlss@osla.org
Office Hours: 9 a.m.-6 p.m. ET, Monday through Friday